Questions, Clearly Answered.
Essential information regarding our products, compliance, and shipping procedures.
Are your products intended for human use?
No. All products sold by GET HARD are strictly for Research Use Only (RUO). They are not intended for human consumption, diagnostic, therapeutic, or preventative use.
How do you verify the purity of your reagents?
Every batch undergoes rigorous analytical testing, including High-Performance Liquid Chromatography (HPLC) and Mass Spectrometry (MS). We make these results available to ensure complete transparency.
What is your shipping policy?
Orders are processed within 1-2 business days. We offer standard and expedited shipping options via ShipStation. Expedited shipping is free on research orders over $250. All shipments are securely packaged to maintain compound integrity.
Do you offer volume pricing for laboratories?
Yes, we provide tiered pricing for institutional and laboratory purchases. These discounts are automatically applied in the cart based on order volume. Please contact our support team for bulk inquiries exceeding standard catalog quantities.
How should I store the products upon arrival?
Storage requirements vary by product. Please refer to the specific product detail page and the accompanying documentation for exact temperature and handling protocols. Most lyophilized powders require storage at -20°C.
